Thank you for choosing dailymalls.shop. We are committed to ensuring your satisfaction with your purchase. If you are not satisfied with your order, we are happy to assist you. Here is our refund and return policy:

1. Return Period

You can apply for a full refund within 7 days of receiving the item.

2. Return Conditions

To be eligible for a return, your item must meet the following requirements:

The item is unused, in its original condition, and with its original packaging and labels.

The item is not damaged or defective (unless damaged during shipping).

3. Refund Process

To apply for a refund, please follow these steps:

Contact Customer Service: Please contact us within 7 days by email or phone, providing your order number and the reason for your refund.

Email: jones@dailymalls.shop

Phone: (619) 555-0789

Return Confirmation: We will confirm your refund request and provide a return address and return instructions.

Return the Item: Follow the instructions to return the item to our designated return address. Return shipping costs are borne by the customer (unless the goods are defective or incorrectly shipped).

Refund Processing: Upon receiving your returned goods, we will review them. If the refund meets the requirements, the refund amount will be returned to your payment account within 7-10 days.

4. Refund Method

The refund will be processed through your original payment method after approval. Processing time is typically 7-10 business days, depending on your bank or payment institution.

5. Non-Returnable Items

The following items are not eligible for our return policy:

Open the used wig product

Items held beyond the 7-day retention period.

6. Contact Us

If you have any questions about our refund and return policy or need further information, please feel free to contact us:

Email: jones@dailymalls.shop

Phone: (619) 555-0789

Address: 789 Pine Road, San Diego, CA 92101

Thank you for your support. We look forward to providing you with excellent products and services!