1. What are the materials used in our wigs?

We offer wigs made from a variety of materials, including real hair, synthetic fibers, and blends, to ensure we meet the needs and budgets of different customers.

2. How do I choose the right wig for me?

When choosing a wig, please consider your daily styling needs, desired length, color, and style. You can also refer to our shopping guide or contact customer service for advice.

3. How do I properly care for my wig?

We recommend using care products specifically designed for wigs, avoiding the use of high-temperature tools, washing regularly, and storing your wig properly to ensure its durability and appearance.

4. Can I return or exchange my wig?

For returns and exchanges, the product must be unused and in its original packaging. Please contact our customer service within 7 days of receiving the item to process returns and exchanges.

5. Will my wig shed?

The high-quality wig materials we use are typically processed with strict techniques, resulting in minimal shedding. However, slight shedding is normal.

6. Can I dye or perm my wig?

If you have purchased a real hair wig, you can try dyeing and perming it, but please ensure you use products suitable for your wig. Dyeing and high-temperature treatment are not recommended for synthetic fiber wigs.

7. Will my wig have an odor?

Wig products may have a slight chemical odor during the manufacturing process. We recommend washing your wig before first wear to remove any odor.

8. How do I contact customer service?

For any questions or needs, please contact us using the following methods:

Email: jones@dailymalls.shop

Phone: (619) 555-0789

Address: 789 Pine Road, San Diego, CA 92101